Pricing and Payment

How can I send and receive documents?

Preferably, we accept documents by either email or fax, nonetheless, if you need to send anything by mail, please feel free to do so. Our mailing address is located on our About us page. File formats accepted include just about anything - MS Word, WordPerfect, JPEG, PDF, InDesign, etc.

With finished projects, any translation that cannot be sent via e-mail or when a hard copy is required (i.e.: translations of notarized birth certificates, marriage licenses, diplomas, transcripts, etc.) can be sent via first-class mail or picked up if you are within the Phoenix metropolitan area. Mail delivery time varies throughout the United States from one to four days, however within Phoenix is generally only one business day.

How do you base your pricing?

The cost for Document translations is based on the number of source words or by the job. Pricing per job mainly pertains to birth certificates, marriage licenses, diplomas, transcripts, police records, death certificates and other's typically requested by immigrations (the USCIS) or other governmental agencies. The price for English Spanish or Spanish English translations for certificates range from $60 - $70 for one page documents. Other language combinations including English and French, German, Russian, Portuguese, Arabic, Hebrew, etc. range from $80 - $95 for one page documents.

The cost for written translations of 250 words or greater range from $.14 - $.22 per source word. Influencing factors to determine the price include the language, type of document, due date, and prospect of future business. Unlike other translation agencies, we maintain a policy of charging based on the number of source words (in most cases) as opposed to target words in order give the client a set price prior to starting any job.

Consecutive translation and Voice Over talent are priced on a per hour basis. Per hour pricing ranges from $80.00 - $120.00 plus expenses such as mileage.

How can I get an estimate for my translation?

For the quickest estimate, call us at 1-602-773-1380 anytime Mon. - Fri. 8 AM - 6 PM MST and Saturdays 8 AM - 1 PM MST. Otherwise, please fill out the contact form below. Along with filling out the form, feel free to email us or fax your document for the quickest answer. A NOTE ON CONFIDENTIALITY: You are under no obligation and any documents e-mailed or faxed for quotation purposes not used for a translation job are promptly deleted or destroyed. Most inquiries are addressed well before the end of the business day. AT NO TIME WILL YOUR INFORMATION EVER BE GIVEN TO A THIRD PARTY nor will you be contacted by phone unless you state that is your preferred method of notification.

Payment

For birth certificates, marriage licenses, divorce decrees, diplomas, death certificates and similar types of documents payment is required prior to beginning the translation. Payment is accepted by credit or debit card and e-check. For your convenience, we will send an online invoice which will allow you to pay quickly and securely. YOU ARE GUARENTEED that any translation we complete for you that has to be submitted to any U.S. government office (state, local, and federal) will be accepted. Any document not accepted will entitle you to a full refund as well as a corrected document (to date, all documents have been accepted). Additionally you are guaranteed that if any translation of a public legal document contains any error or misspelling, a new corrected notarized copy will be resent to you at our expense. Businesses and corporate accounts - With appropriate credit references, we can accept payment upon job completion, otherwise a deposit or prepayment for job commencement may be required. Please contact us for further information.

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The Accurate Translator, L.L.C.. - Phoenix, AZ - An Arizona based company...